FRBOS Overview

FRBOS — the FredericRepair Business Operating System — is the platform FredericRepair IT Services uses to run technology support end to end: repairs, equipment, customers, organizations, scheduling, invoicing and long-term technology planning, all in one place.

• One record for every device, from purchase to retirement.
• Live repair tracking for customers and organizations.
• Field technicians can work with no internet connection and sync later.
• Bilingual English and French throughout, including documents and emails.

• Customers — follow a repair, approve a quote, view invoices and device history.
• Technicians — receive assigned work, document repairs with photos and signatures, log time.
• Organization administrators — manage shared assets, departments, approvals and technology budgets.
• FredericRepair staff and administrators — run dispatch, inventory, billing and reporting.

Most organizations only learn that a computer, server or camera system is failing when it stops working. FRBOS turns that reactive cycle into a plan: every asset carries its age, warranty, repair history and expected lifecycle, so replacements are budgeted years in advance instead of becoming emergencies.

• Less downtime through proactive maintenance.
• Predictable technology budgets over 1, 3, 5 and 10 years.
• Clear repair-versus-replace guidance backed by real repair costs.
• Audit-ready records for every service, approval and invoice.

1. 1Customers create their own account from the customer sign-in page and confirm the verification email.
2. 2Organization members are invited by their organization administrator.
3. 3FredericRepair staff and technicians are invited by a FredericRepair administrator; there is no public staff sign-up.